Site Search

Deep Specialties

Search Tuning

Identify technical challenges and areas of improvement within your search platform, and get the solutions to help your customers find what they’re looking for.

Our Framework

Assessment

Review technology landscape and customizations, product catalog, indexed data, functionality, business requirements, and pain points.

Analysis

Technical deep dive into the product data, how the search index is populated with data, structure of the index, and how the index is queried.

Recommendations

Share findings, potential impact, steps to address pain points, and a recommended path forward.

Implement & Validate

We work alongside our customers to make the prioritized changes, then measure improvement to KPIs.

Site Search Intelligence

Data science-powered insights into the effectiveness of your search results tells you where, when, and why customers are left frustrated and disappointed by your search experience.

Our Framework

Analysis

Cutting-edge dashboards provide an in-depth understanding of your search engine’s strengths and weaknesses, down to the query level.

Recommendations

Quantifying impact of sort order, ranking parameters, and boost/bury rules enables recommendations focused on most valuable optimization opportunities.